Modern houses, flats & apartments to let
Newcastle - Jesmond - Heaton - Sandyford - Gosforth

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Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! We understand that finding the perfect accommodation in Newcastle is an important decision, and you may have some questions in mind. This FAQ page is designed to provide you with answers to common inquiries about our accommodations and services.

Whether you’re a student or a professional, we’re here to make your stay comfortable and convenient. Below, you’ll find information about the types of accommodations we offer, our commitment to quality, the amenities included, and much more. We’ve compiled these questions and answers to help you make an informed choice.

If you can’t find the answer to your specific question here, don’t hesitate to get in touch with our friendly team. We’re always ready to assist you.

Explore the questions below by clicking the question to learn more about our properties, and feel free to reach out if you have any further queries. Your comfort and satisfaction are our top priorities.

  • What types of accommodations do you offer?

    We offer a diverse selection of accommodations, including houses, flats, and apartments in prime areas like Jesmond, Heaton, Sandyford, and Gosforth. You can choose from a wide range of preferences, be it location, affordability, or property size.

  • Are your accommodations suitable for students and professionals?

    Yes, our accommodations are designed to cater to both students and professionals. We offer top-tier student accommodation in the heart of Newcastle, and we also provide premium shared housing tailored for individual professionals and students.

  • How do you ensure the quality of your properties?

    We take pride in the modernity and meticulous upkeep of our properties. They undergo annual redecoration, and our ongoing property enhancement program ensures that essential facilities like kitchens, bathrooms, shower rooms, and toilets remain in a high standard and modern.

  • What amenities are included in your properties?

    Each of our properties is equipped with essential appliances, including a washing machine, fridge-freezer, electric oven, and gas hob. Many of our properties also feature dishwashers and microwaves to make your accommodation more convenient.

  • Are the bedrooms furnished?

    Yes, our standard bedroom furnishings include a double bed, wardrobe, chest of drawers, a spacious study desk, and a comfortable chair. We also provide appropriate wall shelving, curtains or blinds, and adequate lighting to ensure your comfort.

  • How do you ensure safety and compliance in your properties?

    All our properties hold valid gas and electrical safety certificates. Our HMO (Houses in Multiple Occupation) properties adhere to stringent legislative and City Council standards, ensuring a safe and secure environment, particularly for larger groups of tenants (4, 5, or 6 tenants).

  • Do you offer property maintenance services?

    Yes, we offer a highly responsive property maintenance service to swiftly and efficiently address any issues that may arise during your tenancy.